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Shipping Overview
Holiday Shipping Overview

Orders placed by 8:30PM PST will be shipped by the next business day.

Please follow our shipping cut off dates based on your selected shipping method to ensure your HEX package is delivered by Christmas. Any orders placed after our shipping cut-off dates (based on selected shipping method) may not be delivered by Christmas. Delivery times quoted are based on FedEx advertised shipping times. HEX is not affiliated with FedEx and assumes no responsibility for their performance.

More information on shipping policies.

US Shipping rates are calculated based on the items in your cart and the shipping method you picked.

Arrival Date: Your order requires processing time and shipping time. The processing time may be different for each item. The shipping time is based on the method of shipment you choose. To calculate the estimated arrival date, add the processing time and the shipping time, and remember to skip weekends and holidays.

For example, if you place your order on Tuesday, and choose Ground Shipping (5-7 days) for an item with a 2-day processing time, your order should arrive in 7-10 business days (by the following Thursday).

We ship via Fedex Ground for shipments within the United States. International shipments are via Fedex International.

Available Shipping Methods
  • Fedex Ground (5-7 business days)
  • Fedex 2Day (2 business days)
  • Fedex Standard Overnight (1 business day)

Other Shipping Information
  • Once your order is shipped, we will e-mail you a Fedex tracking number.
  • Read additional shipping information below for international ordering.
  • We charge a small handling fee on top of your order.
  • Actual freight amounts are calculated at the time of shipment and may vary from the projected amounts shown on your order confirmation.
  • Don't forget to provide us with your phone number otherwise Fedex won’t be able to deliver.
  • If you need to ship to a PO Box, please give us a call on 1-866-284--8785.
  • If you want to ship to a military address, please give us a call to place your order. We recommend using APO Box Shipping, but we can ship to other military addresses as well.

Please review our full shipping policies in our Customer Support area.


Shipping Overview

We use Fedex International Priority and Economy for all INTL shipments. The quote provided on our website at the time of checkout is a direct quote from FedEx with our negotiated rates.

Import Duties/Fees/Charges - We are not responsible for any import duties, fees, fines or other charges that you may incur upon receipt of the product.

Please review our full shipping policies in our Customer Support area.